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The Rise of Telemedicine: Benefits, Challenges, and its Impact on Patient Care and Healthcare Access

Writer's picture: biologicalfervorbiologicalfervor

Written By: Tehreem Humayon


Introduction: The Evolution and Rise of Telemedicine


Telemedicine is the digitally provided medical care, enabling long-distance contact between patient and clinician. Telemedicine has emerged as a transformative force in healthcare services, presenting a new face to the accessibility and deliverance of healthcare. 


Figure 1: Telemedicine; A Transformative Approach to Healthcare Delivery.


The acceleration in the use of telemedicine arose with the advancement of technology and recently due to the COVID-19 pandemic that urged the need to minimize physical contact along with the continuation of medical consultation at reduced risks of virus transmission. The use of telemedicine dates back to the 1960s when NASA first implemented telemedicine technologies to monitor the health status of astronauts in space. 


Figure 2: Number of telehealth patient encounters reported in the US during early COVID-19 pandemic period


Benefits of Telemedicine

Figure 3: Benefits of telemedicine 


1. Improved Access


Telemedicine has effectively brought down geographical barriers, providing access to healthcare services, especially for people in remote or underserved areas. Virtual consultations mean communication with specialists and healthcare providers located outside the person's area. This can thus be of good use to people in rural populations and people experiencing impaired mobility. Studies have documented that telemedicine greatly enhances access to care for these groups in particular, thus ensuring that patients receive medical attention in time without necessarily having to travel long distances.


2. Convenience and Comfort


The most important benefit that telemedicine accords patients with convenience. It brings down the traveling time, reduces the waiting period, and minimizes daily life disturbances for patients at large by facilitating consultations right from their homes. It helps greatly in recurring consultations due to chronic ailments and mobility issues. Patients are more satisfied that care can come to them without the typical logistical problems experienced in trying to get to a facility for care.


3. Better Involvement of the Patients


Because it is built upon digital platforms, telemedicine shows better patient engagement and satisfaction. The reason is that telemedicine allows the communication between a patient and the providers to be facile, personalized, and quick. For example, the adoption of a telehealth-first strategy in a healthcare organization increased patient engagement rates from 15% to 45%, thus showing the potential of telemedicine in allowing patients to engage in a meaningful way in the management of their health​.


4. Enhanced management of chronic diseases 


Telemedicine allows patients with chronic diseases to be under constant monitoring and follow-up, and health providers can be continually and frequently updated on patients' health status with the use of monitored devices and virtual check-ins. The integration of telemedicine into chronic disease management has been associated with improved patient outcomes and reduced hospital readmissions​.


5. Control of Infectious Diseases


Telemedicine reduces in-person visits and helps in the control of the spread of infectious diseases. During the COVID-19 pandemic, telemedicine played a big role as healthcare providers were able to pre-screen their patients for suspected infectious conditions to reduce any possible exposure of the disease to the patient and healthcare workers alike. This enabled the control of the virus spread and led to the extrapolation of a potential stake in future public health crises​.

Figure 4: Telemedicine Benefits during Covid-19 pandemic


Challenges of Telemedicine


The practice of telemedicine has many challenges along with its benefits. 


1. Technological Barriers


Telemedicine relies heavily on technology and this makes it prone to challenges like device outages, lack of interoperability between systems, and information blocking by electronic health record vendors. Moreover, the digital divide—the accessibility of technology to the privileged and inaccessibility to the other group, remains a critical problem. The elderly and low-income groups are vulnerable populations that lack the necessary tools and internet connection to access telemedicine services. 


2. Security and Privacy Issues


Telemedicine involves the transfer of highly sensitive patient information from one digital setup to another. There is, however, heightened concern about the privacy and security of the data thus flowing between these two ends. Ensuring the confidentiality and integrity of the information regarding patients is important for the maintenance of trust in telemedicine services. Health care providers therefore need to have proper cyber security measures in place that will protect patient data while being compliant with laws across federal jurisdictions like the Health Insurance Portability and Accountability Act (HIPAA) in the United States. However, new threads of security to go hand in hand with this expansion have been populating, necessitating even expanded guidelines and grading criteria to address the rising security threats​.


3. Access Disparities


The disparities in telemedicine adoption are also found across different types of hospitals and healthcare settings, where larger, nonprofit, and teaching hospitals are more likely to offer the service of telehealth. This creates healthcare inequality towards patients. It is, therefore, mandatory that concerted efforts see to it that all healthcare facilities, without considering size and type, are mandated and adequately supported so that they can perform effective telemedicine. Furthermore, the digital divide is to be addressed to serve equal applications of telemedicine to all patient populations served by the given facility​.


4. Clinical Limitations and the Quality of Care


While telemedicine is useful for most initial consultations, there are limitations to physical examinations and certain diagnostic procedures. Some healthcare providers express concerns about missing subtle clinical signs that would be apparent in an in-person visit. Thus, telemedicine may not be appropriate for a variety of medical conditions, and some patients will need follow-up in-person visits to complete an adequate assessment.



Impact on Patient Care and Healthcare Access 


Telemedicine has made a significant effect on patient care and the avail of healthcare and has been therefore changing the scenario of health care.


1. Improved Health Service Accessibility


What has contributed immensely to the accessibility of health care by the common man is telemedicine, which provides remote access to medical services—mainly for individuals residing in rural areas and in areas that have low capacity for service provision. This has had a big impact on patients who had barriers to receiving care, either from long distances or a lack of specialty care locally. This ensures that proper and timely care is given, without having the patients travel so much and incurring expenses associated with this​.


2. Improved Patient Outcomes


Active surveillance and health management by telemedicine offers the possibility of the best outcome for the patient. For example, a patient with a chronic disease condition may easily keep himself in virtual check through regular visits with his healthcare provider to make sure that every potential complication is handled at an early stage and a treatment plan is adjusted promptly. Studies have shown that the proactive model of care leads to more effective management of health, fewer readmissions to hospitals, and better quality of life for the patients.


3. Reduction in Health-Related Costs


The cost reduction in healthcare expenses as a result of telemedicine benefits both providers and patients. While the need for physical resources and infrastructural development decreases the cost for healthcare systems, on the other hand, it saves the booking of off time and travel expenses for the patient. It becomes reachable and cheaper. Through telemedicine, it has enabled healthcare providers to handle more individuals within a given duration of time. This reduces manual work, thus maximizing efficiency and reducing the burden on these facilities​.


4. Advanced Healthcare Delivery Models


Telemedicine drives the scope of advanced healthcare delivery models, including the concept of care in hospitals at people's homes through telemedicine and observing patients remotely. By that account, telemedicine advances provide flexible models of care that will always respond to the changing demands of patients and healthcare systems. With further progress in the scope of telemedicine, it ought to become a cornerstone within health systems in the 21st century and advance as a hybrid model wherein telemedicine complements the traditional in-person visit. In this way, it is a hybrid approach, allowing a relationship to be built that can be appropriate to the individual nature of each patient's care that is required​.


Future of Telemedicine


The future of telemedicine is promising. The future improvements in telemedicine can be based on technological advancement, particularly in areas such as artificial intelligence and wearable devices, which have huge potential to make remote diagnostics and monitoring much more advanced. Besides that, present initiatives aimed at solving some of the existing telemetric regulatory concerns and extending broadband access to underserved areas would help get rid of some of the current barriers to telemedicine diffusion.


It will also play a key role in preventive care, whereby digital tools will help in detecting and intervening with these chronic diseases at a very early stage. As patients and providers become more comfortable with virtual care, telemedicine will easily fit into mainstream healthcare as an approach that is convenient, inexpensive, and patient-centered for healthcare delivery.


Conclusion


Telemedicine has become one of the most innovative creations in health, offering numerous advantages to improve the quality of care and extend healthcare access. Future healthcare will be easier to access, more efficient, and more patient-focused when telemedicine becomes more widely used. Recent developments in artificial intelligence and wearable technology, for example, are expected to greatly enhance telemedicine and enable far more advanced remote monitoring and diagnosis. With the advancement of technology and the changing face of healthcare, telemedicine will be one of the cornerstones of modern healthcare: assurance of quality care available to every human being, irrespective of geographical or socio-economic background.







Bibliography 


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  3. Koonin, Lisa. “Trends in the Use of Telehealth during the Emergence of the COVID-19 Pandemic — United States, January–March 2020.” MMWR. Morbidity and Mortality Weekly Report, vol. 69, no. 43, Oct. 2020, https://doi.org/10.15585/mmwr.mm6943a3

  4. Hasselfeld, Brian. “Benefits of Telemedicine.” Www.hopkinsmedicine.org, Johns Hopkins Medicine, 2020, www.hopkinsmedicine.org/health/treatment-tests-and-therapies/benefits-of-telemedicine

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  6. Bonvissuto, Danny. “Telehealth (Telemedicine): How Does It Work?” WebMD, 24 Dec. 2022, www.webmd.com/covid/how-does-telemedicine-work

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